• How can I do it?

  • If you are a CatalunyaCaixa Internet Banking service customer, use your codes to enter the "Cards/Lost card" section and cancel your card ASAP!
  • If you don't have this service or you can't go online right now, report the loss or theft of your card by phoning +34 934 799 914 (8 am to 10 pm 7 days a week). Outside these hours report it to Servired by calling +34 902 192 100 00.

  Once you've cancelled it, we'll automatically post a new card to your home address. If your contract indicates that you are not to be sent cards by post, you can collect the new card in a few days time from your branch.

   

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